Privacy Policy
Your privacy matters. Here's how we handle your information at Youatox.
At Youatox, we're committed to protecting your personal information. This policy explains what data we collect, why we need it, and how we keep it safe. We operate under Irish and EU data protection laws, including the General Data Protection Regulation (GDPR) and Ireland's Data Protection Acts.
We believe in transparency. If something here doesn't make sense or you have questions, reach out to us directly.
Last Updated: January 2025Who We Are
Youatox operates from Ireland, providing investment awareness education and financial literacy resources. We're the data controller for information you share with us through our website and services. Our registered address is Loricas, Carrowkeale, Co. Tipperary, V94 A8R5, Ireland.
When we say "personal data," we mean any information that could identify you as an individual. This might be obvious stuff like your name and email, or less obvious things like your IP address or learning preferences.
Information We Collect
Information You Give Us Directly
When you interact with our site, you might share:
- Contact details like your name, email address, and phone number when you sign up for resources or get in touch
- Educational background and investment experience level to help us tailor content
- Questions or feedback you send through our contact forms
- Program enrollment information if you register for courses or workshops
Information We Collect Automatically
Like most websites, we gather some technical data when you visit:
- Your IP address and general location (usually just city level)
- Browser type and device information
- Which pages you visit and how long you spend on them
- How you found us (search engine, another website, direct visit)
- Date and time of your visits
About Cookies: We use cookies to improve your experience. These are small text files stored on your device. Some help the site work properly (essential cookies), while others help us understand how people use our site (analytics cookies). You can control cookie settings in your browser, though blocking some types might affect how the site works for you.
How We Use Your Information
We're not in the business of collecting data for the sake of it. Everything we gather serves a purpose:
| Purpose | Legal Basis | What This Means |
|---|---|---|
| Providing educational content and resources | Contract performance | We need your email to send you the materials you requested |
| Responding to your inquiries | Legitimate interest | When you ask us something, we need your contact info to answer |
| Improving our website and services | Legitimate interest | Usage data helps us make the site better and more useful |
| Sending educational updates and news | Consent | Only if you've opted in to receive these communications |
| Meeting legal obligations | Legal requirement | Sometimes we're required by law to keep certain records |
We personalize content based on what you've told us about your experience level. If you're new to investing, we won't bombard you with advanced portfolio theory. And if you're experienced, we won't waste your time with basics you already know.
Sharing Your Information
We're not selling your data to anyone. Period. But we do work with some trusted partners to run our operations:
- Service providers: Companies that help us with email delivery, website hosting, and analytics. They only access what they need to do their job, and they're contractually bound to protect your information.
- Legal requirements: If we're legally required to disclose information (like a court order), we will. But we'll notify you first unless we're prohibited from doing so.
- Business transfers: If Youatox is acquired or merged with another organization, your data would transfer to the new owners. We'd notify you beforehand.
Some of our service providers are based outside Ireland, including cloud hosting services in other EU countries. When data leaves the EU, we ensure appropriate safeguards are in place through standard contractual clauses approved by the European Commission.
Your Rights Under Irish and EU Law
The GDPR gives you strong rights over your personal data. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you. We'll provide it in a clear, commonly used format within 30 days.
Correct Inaccuracies
If something we have on file is wrong or outdated, let us know and we'll fix it promptly.
Delete Your Data
Ask us to erase your information if there's no good reason for us to keep it. Some exceptions apply (like legal obligations).
Restrict Processing
Request that we limit how we use your data while we resolve a dispute or verify accuracy.
Data Portability
Get your data in a machine-readable format so you can move it to another service if you want.
Object to Processing
Tell us to stop using your information for certain purposes, particularly for marketing communications.
Withdraw Consent
If we're processing your data based on consent, you can withdraw it anytime. This doesn't affect the lawfulness of processing before withdrawal.
Lodge a Complaint
If you think we've mishandled your data, contact the Data Protection Commission in Ireland or your local supervisory authority.
How to Exercise Your Rights: Send us an email at [email protected] with your request. We'll verify your identity (to make sure we're not giving your data to someone else) and respond within one month. If your request is complex, we might need an extra two months, but we'll let you know.
There's no charge for most requests. If you make repeated or manifestly unfounded requests, we might charge a reasonable administrative fee or refuse the request.
How We Protect Your Information
Security is something we take seriously, not just because we're legally required to, but because it's the right thing to do. Here's what we do to keep your data safe:
- All data transmission to and from our website uses SSL/TLS encryption (that's the padlock you see in your browser)
- Our servers are hosted in secure facilities with restricted physical access
- We use firewalls and intrusion detection systems to monitor for suspicious activity
- Access to personal data is restricted to employees who need it for their work, and they're trained in data protection
- We regularly back up data and test our recovery procedures
- Our systems are updated regularly to address security vulnerabilities
No system is completely bulletproof. If we discover a breach that poses a risk to your rights, we'll notify you and the Data Protection Commission within 72 hours, as required by law.
How Long We Keep Your Data
We don't keep information longer than necessary. How long that is depends on why we collected it:
- Newsletter subscribers: Until you unsubscribe or ask us to delete your information
- Contact form inquiries: Generally 2 years after our last interaction, unless there's an ongoing matter
- Course participants: Educational records kept for 7 years to maintain academic integrity and provide references if needed
- Website analytics: Aggregated data kept indefinitely (it's anonymized), individual session data for 26 months
- Financial records: 7 years as required by Irish tax law
When we no longer need information, we securely delete or anonymize it. Deletion means it's gone completely. Anonymization means we remove identifying details so the data can't be traced back to you.
Children's Privacy
Our services are designed for adults. We don't knowingly collect information from anyone under 16 without parental consent. If you're a parent and believe your child has given us personal information, please contact us and we'll delete it.
For young people aged 16-18, we recommend discussing your interest in investment education with a parent or guardian before sharing personal information with us.
International Data Transfers
While we're based in Ireland and most of our operations stay within the EU, some services we use might involve data transfers outside the European Economic Area. When this happens, we ensure proper safeguards:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions confirming the receiving country has appropriate data protection laws
- Additional security measures where needed to ensure equivalent protection
You can request information about specific safeguards we've implemented for international transfers by contacting us.
Marketing Communications
We'll only send you marketing emails if you've explicitly agreed to receive them. These might include educational updates, new course announcements, or investment awareness content we think you'll find useful.
Every marketing email includes an unsubscribe link at the bottom. One click and you're off the list. It might take a few days to process, so you might receive one or two more emails, but then it stops.
Unsubscribing from marketing doesn't affect essential communications related to services you've requested, like course materials or responses to your inquiries.
Third-Party Links
Our website might link to external sites for additional resources or references. We're not responsible for the privacy practices of those sites. When you click through to another website, their privacy policy applies, not ours. We recommend reading their policies before sharing personal information.
Changes to This Policy
We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email (if we have your address) or through a prominent notice on our website.
The "Last Updated" date at the top tells you when we last revised this policy. We encourage you to check back occasionally to stay informed about how we're protecting your information.
Data Protection Officer
Given the nature and scale of our operations, we're not currently required to appoint a dedicated Data Protection Officer under GDPR Article 37. However, our team collectively handles data protection responsibilities with the same care and attention.
For any data protection questions or concerns, contact us directly through the details below. We treat these matters seriously and respond promptly.
Questions or Concerns?
If anything in this policy is unclear, or if you want to exercise any of your rights, we're here to help. Reach out anytime.
Youatox
Loricas, Carrowkeale
Co. Tipperary, V94 A8R5
Ireland
Right to Complain to Supervisory Authority:
If you're not satisfied with how we've handled your data protection concerns, you can lodge a complaint with:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie